Shipping policy

Effective Date: January 1, 2025

At Rmysshy, we are committed to providing a reliable and seamless delivery experience for every customer.

This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and important shipping information.

Please review the information below before placing your order.

1. Order Processing Time

All orders are processed after payment confirmation.

Orders are typically prepared within:

1–3 business days

Business days are Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from shipping time.

2. Shipping Destinations

Rmysshy currently ships to customers in multiple locations worldwide.

Shipping availability may vary depending on your delivery address.

If we are unable to ship to your location, you will be notified during checkout or contacted by our customer service team.

3. Shipping Methods & Delivery Times

Delivery times are estimated and may vary depending on your location and shipping method selected.

Standard Shipping

Estimated Delivery Time: 7–15 Business Days

Express Shipping

Estimated Delivery Time: 5–10 Business Days

Please note that delivery times are estimates and are not guaranteed.

Actual delivery times may be affected by:

  • Weather conditions
  • Carrier delays
  • Customs processing
  • Public holidays
  • Peak shopping periods

4. Shipping Costs

Shipping fees are calculated during checkout based on:

  • Shipping destination
  • Package weight
  • Selected shipping method

Any available free shipping promotions will be displayed on our website or during checkout.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–72 hours for tracking information to update after shipment.

If you have not received tracking details within the expected timeframe, please contact our customer support team.

6. Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, import taxes, or other fees imposed by your local authorities.

These charges are the responsibility of the customer unless otherwise stated.

Rmysshy is not responsible for delays caused by customs inspections or clearance procedures.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

Please carefully check:

  • Full name
  • Shipping address
  • Email address
  • Phone number

Rmysshy is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete information provided by the customer.

If you notice an error after placing your order, please contact us immediately.

8. Lost, Delayed, or Damaged Packages

If your package is delayed, lost, or arrives damaged, please contact us as soon as possible.

Please provide:

  • Order number
  • Shipping details
  • Photos of damaged packaging or products (if applicable)

Our team will work with you and the shipping carrier to investigate the issue and provide assistance.

9. Order Changes & Cancellation

If you need to modify or cancel your order, please contact us as soon as possible.

Orders can only be changed or canceled before they enter the processing or shipping stage.

Once your order has been shipped, cancellation requests cannot be accepted.

Customers may request a return after receiving the product according to our Return & Refund Policy.

10. Delivery Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather
  • Transportation issues
  • Customs delays
  • Carrier interruptions
  • High-volume periods

We appreciate your patience and understanding during these situations.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us.

Store Name: Rmysshy

Website: www.rmysshy.com

Email: info@rmysshy.com

Phone: +1 651-565-1296

Business Address:

1296 NILES AVE SAINT PAUL

MN 55116

United States

Our Commitment

At Rmysshy, we believe the shopping experience continues beyond checkout.

We carefully prepare every order and work with trusted shipping partners to ensure your fashion pieces arrive safely and efficiently.

Thank you for choosing Rmysshy.